Privacy policy

This page explains what data we collect, why, and what your rights are.

Data controller

Benjamin Darmendrail, Bon Move, 173 rue de Courcelles, 75017 Paris, France. Contact: benjamin@bonmove.fr

Data we collect

When you fill in the contact form, we receive the information entered by email (name, email, profile, arrival date, message). When you entrust us with an assignment, we collect what is needed to support you: identity, contact details, housing plans, and the documents in your rental file (ID, proof of income and employment).

Purposes

• Replying to your requests and preparing a quote.
• Carrying out the assignment: preparing your rental file, guarantee applications and settling-in formalities.
• Meeting our legal obligations, including accounting.

Recipients

Your documents are only shared with the landlords, agencies or guarantor companies involved in your application, with your consent. They are never sold or used for any other purpose.

Retention

Your file documents are deleted at the end of the assignment unless you ask us to keep them. Invoices are kept for ten years, as required by law.

Cookies

This site uses no tracking cookies or analytics, and its fonts are hosted on our own server. Appointment booking is handled by Calendly, on its own website.

Your rights

You can access, correct or delete your data, or object to its processing, by writing to benjamin@bonmove.fr. You can also lodge a complaint with the French data protection authority, the CNIL (cnil.fr).